NewAge 20000mAh Power Bank

– Capacity: 4000mAh
– Input: Micro USB 5V 1.5A
– Output: USB 5V 1A

Frequently Asked Questions

1. How do I know which power bank suits my device?

Ans: Depending on individual needs and requirements, there are several general criteria to consider when selecting a power bank like the battery capacity of your device or if you have more than one device.

2. How long do I need to charge the power bank for the first time and subsequent times?

Ans: New Age power bank is pre-charged and ready to use but for better performance, you are advised to charge for at least 6hrs before the first use.

3. How many times can a power bank charge my phone?

Ans: The number of times of recharge depends on the capacity of the power bank and of your device battery. For instance if your device battery is 3000mah means with a 6000mah power bank, it can only charge it twice within 24hrs when power bank is full.

4. Can the power bank charge my tablet?

Ans: Yes! New Age power bank is suitable for all tablets, mobile device and any that uses USB cable.

5. Does the battery drain off when not in use?

Ans: Generally, a well maintained power bank can retain up to 80-90% of its original capacity.

6. How do I turn my device on and off?

Ans: New Age Power Bank is not turned on/off, rather the power level/indicator [green] comes on when the power button is pressed whilst the green light comes on when plugged to electricity or power source.

7. How do I know that my power bank is fully charged?

Ans: New Age power bank has indicator lights. The power levels are indicated thus:

1st light = 25%

2nd light = 50%

3rd light = 75%

4th light = 100% the last light turns blue in the case of 2200mAh

8. How do I claim for my power bank warranty?

Ans: Warranty starts from the date of your purchase.

You may contact:-

– The shop where you made your purchase or our headquarter office.

– Our dealers/IT personnel will do some troubleshooting with you. If problem still persist, you may send in your warranty respectively with supporting documents (receipt, contact details             and problem of the faulty power bank) and if verified, will be replaced.

Note that warranty does not cover counterfeit products / products not distributed by New Age Mobile Concepts Ltd. Accessories such as cables/ connectors, tamper and physically damaged products. Other conditions may apply.